Terms & Conditions
Welcome to Zanixa. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. General Information
Zanixa is an online store specializing in skincare products. These terms apply to all visitors and customers who use our services.
We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
We strive to provide accurate product descriptions and images.
Product results may vary from person to person.
Zanixa does not guarantee specific results unless clearly stated in the product description.
3. Orders & Confirmation
Once an order is placed, our team may contact you to confirm the order details.
Zanixa reserves the right to cancel any order if confirmation fails or if incorrect information is provided.
4. Pricing
All prices are displayed clearly on the website.
Prices may change at any time without prior notice.
The price confirmed at order placement is the final price.
5. Payment Method
Zanixa operates with Cash on Delivery (COD) only.
Payment must be made in full upon receiving the order.
6. Shipping & Delivery
Delivery usually takes between 24 and 48 hours, depending on location.
Delays caused by external factors are beyond our control.
7. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy:
Damaged or broken products are eligible for replacement only.
Full refunds are provided if the product does not meet the description.
Refunds are not accepted if the customer did not read the product description carefully.
8. Customer Responsibility
Customers are responsible for providing accurate delivery information.
Zanixa is not responsible for failed deliveries due to incorrect details.
9. Limitation of Liability
Zanixa shall not be held liable for misuse of products or for any results not explicitly guaranteed.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact our Customer Service team.